Privacy Policy

How Eunoia INK collects, uses, and protects your personal information.

Last updated: March 2026

Who We Are

Eunoia INK is an art, tattoo and laser studio based in Royston, Hertfordshire, operated as a sole trader by Damian Rozanski.
Studio address: 10A Angel Pavement, Royston, Hertfordshire, SG8 9AS
Email: [email protected]
Phone: 01763 295201
Website: eunoia-ink.com
Damian Rozanski is the data controller responsible for your personal data.
We are registered with the Information Commissioner's Office (ICO) as required under UK data protection law.

What Personal Data We Collect

We may collect and process the following personal data:
Contact and booking information — your name, email address, phone number, and the nature of your enquiry or appointment request.
Health and treatment information — details relevant to your treatment including medical history, skin type, contraindications, treatment notes, and photographs taken with your consent before, during, and after treatment.
This is special category data under UK GDPR and is handled with additional care.
Website usage data — information collected automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This is collected via cookies and analytics tools.
Communications — records of any correspondence between you and Eunoia INK by email, phone, or contact form.

How We Use Your Personal Data

We use your personal data for the following purposes:
To manage appointments and consultations — processing your enquiry, booking your appointment, and maintaining records of your treatment history.
To provide treatment safely — your health and treatment information is used to assess suitability, plan treatment, and ensure your safety throughout the process.
To communicate with you — responding to your enquiries, sending appointment confirmations, and providing aftercare guidance.
To comply with legal obligations — retaining records as required by our insurance provider and applicable law.
To improve our website — using anonymised analytics data to understand how the site is used and how it can be improved.
We do not use your personal data for automated decision-making or profiling.

Our Legal Basis for Processing Your Data

We process your personal data on the following legal bases under UK GDPR:
Contract — processing necessary to fulfil your appointment or respond to your enquiry.
Legitimate interests — processing necessary for the legitimate interests of running the business, where those interests are not overridden by your rights.
Legal obligation — processing necessary to comply with our legal and insurance obligations.
Consent — where you have given explicit consent, for example to receive marketing communications or for treatment photographs to be used publicly. You may withdraw consent at any time.
Vital interests — in circumstances where processing is necessary to protect health or safety.
For special category data — including health information and treatment photographs — we rely on explicit consent and, where applicable, the provision of health or social care.

How We Store and Protect Your Data

Your personal data is stored securely and accessed only by Damian Rozanski in the course of providing services at Eunoia INK.
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
Treatment records and health information are retained for a minimum of seven years in line with our insurance requirements.
Contact and booking data is retained for as long as necessary to fulfil the purpose for which it was collected.
We do not transfer your personal data outside the United Kingdom.

Who We Share Your Data With

We do not sell, rent, or trade your personal data.
We may share your data with the following third parties only where necessary:
Our website platform and hosting provider — to operate and maintain the website.
Analytics providers — anonymised data only, used to understand website usage.
Our insurance provider — were required to fulfil our insurance obligations.
Medical or regulatory bodies — were required by law or in the interest of your safety.
All third parties are required to handle your data in accordance with UK data protection law.

Cookies

Our website uses cookies — small text files stored on your device — to improve your experience and collect anonymised analytics data.
You can manage your cookie preferences at any time using the cookie settings on our website.
For full details of the cookies we use, please refer to our Cookie Policy managed through the Complianz plugin on our website.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:
Right of access — you can request a copy of the personal data we hold about you.
Right to rectification — you can ask us to correct inaccurate or incomplete data.
Right to erasure — you can ask us to delete your personal data where there is no legitimate reason for us to continue processing it.
Right to restrict processing — you can ask us to pause processing of your data in certain circumstances.
Right to data portability — you can ask us to provide your data in a structured, commonly used format.
Right to object — you can object to processing based on legitimate interests or for direct marketing purposes.
Right to withdraw consent — where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month.

How to Make a Complaint

If you have concerns about how we handle your personal data, please contact us in the first instance at [email protected] and we will do our best to resolve the matter.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at any time:
Information Commissioner's Office ico.org.uk 0303 123 1113

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The date at the top of this page indicates when the policy was last updated.
We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch:
Eunoia INK
10A Angel Pavement,
Royston,
Hertfordshire,
SG8 9AS
[email protected] 01763 295201